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Can I transfer my paid subscription to another user?
Can I transfer my paid subscription to another user?
Toshi Dávila avatar
Written by Toshi Dávila
Updated over 2 weeks ago

Reassigning paid subscriptions to another user account is not supported.

However, you can:

  • First, upgrade the target subscription to a paid subscription.

  • Second, migrate any private feeds you have to the target subscription (ownership transfer + acceptance by target user). Migrating is done by going to each feed's Feed Security tab, and transferring feed ownership to a new (or existing) user:

  • Finally, cancel the current subscription, which is automatically pro-rated by our payment provider.

WARNING!: It is important that you transfer your private feeds before canceling your current subscription!

If you don't do that, these feeds are locked out.

For Enterprise subscriptions, contact your account manager.

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