Skip to main content
Update Tickets in Batches
Toshi Dávila avatar
Written by Toshi Dávila
Updated over 2 months ago

Assembla's Batch Update is a powerful tool for managing your tickets. Instead of manually clicking each ticket and changing its parameters, such as Milestone, Assignee, or any custom field, you may delegate this task to a script that does this job for you.

Filtering and selecting tickets

First, in the Ticket List, select the tickets you want to update by checking the boxes in the ticket list. You may also select all tickets in the list or cancel the selection, using the select all / none checkbox. You may refine which tickets should be displayed, using exactly the same sidebar filter as in List view.

After that, choose the combination of parameters you want to edit, type a comment if desired (it is added to each modified ticket), and then click Update selected tickets. Remember that you can also remove values by selecting the Remove Value option.


Note: If you choose a lot of tickets to update, it might take some time to update them all. After the updating process is done, you will see updates in a Stream tab of your space as well as inside of modified tickets.


If you have any questions or need assistance, please email us at support@assembla.com.

Did this answer your question?