If your commits are not successfully linking with your ticket comments, first check to see if the references you used in the commit match the acceptable references. Make sure also check spelling as that is the most common reason why the link does not appear in the Ticket Comment.
Successful references include:
addresses, re, refs, references, see. These references do not change ticket status but do reference a ticket.
<status> #number. This reference works if the status exists. For example, use "Test #4" or "Fixed #4". Note that if you try to reference a status that does not exist under Ticket Settings, it does not work.
The following legacy keywords also work well:
fix, fixes, close, closed, closes. These references work only if there is a status called "Fixed."
untest, reassign, reopen. These references work only if there is a status called "New."
accept. This reference works only if there is a status called "Accepted."
Have questions? Contact us support@assembla.com