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FAQ
Toshi Dávila avatar
Written by Toshi Dávila
Updated over 2 weeks ago

What is an Assembla space?

An Assembla "space" is a collaboration workspace for your team. The space is a house for all your code, files, tickets, and conversations. Many companies have multiple projects and create a space for each project. Others create a milestone per project.

How do I control email notifications?

Assembla provides a powerful feature to configure email alerts that are triggered based on each member’s saved settings. These alerts help customers stay updated about their team's activity. You can easily control your email notifications either from https://app.assembla.com/user/edit/email_notification page or Stream > Alert Settings subtab within each space.

To update your email notification settings from /user/edit/email_notification

  1. Go to profile > Notification Settings.

  2. Expand Portfolios and/or Spaces view.

  3. Modify the frequency as desired.

  4. Click Save.

To update email notification settings from Stream > Alert Settings in a space

  1. IN a space, click Stream in the left navigation pane.

  2. Click Alert Settings.

  3. Clear tool checkboxes and/or modify the frequency as desired.

  4. Click Update settings.

How do I delete a space?

An Owner of the space can go to Space Settings in the space, scroll down to the bottom of the page, and then click Delete this space. Type the space URL name, and then click Delete this project and all the information it.

What are View, Edit, and All permissions?

User access is categorized into the following levels in Assembla:

  • View. The lowest permission level. It allows users to only see the tools that they have permission to watch. The permissions are set by the owner of the space.

  • Edit. Allows users to edit and create tickets, post comments, create or update messages and wiki pages, and make commits to your repository.

  • Owner. The most powerful role in a space with All permission. Allows owners to add and remove tools and change team member lists. 

The two most common permission settings are:

  • For a public space: Non-member access = View & Team = Edit

  • For a private project: Non-member access = None & Team=Edit

How do backups work?

The following options exist for you to backup your data:

  1. Space. There are two options to backup your space and both are under Space Settings > Backup and Data Export.

  2. Amazon S3 bucket. Allows you to set up automated daily backups to your Amazon S3 account. You must have an amazon account. This option includes all of your space data.

  3. Manual. This is a free option and you can have all your data in JSON format except your repositories.

  4. Tickets. You can back up your tickets in JSON format. For more information read this article.

  5. SVN. Dump your SVN repository directly from Assembla. For more information read this article.

You can restore your ticket backup and your SVN dump file from the same tools. However, if you want to restore an space, you will need to contact us via email to support@assembla.com.

How do I add/remove tools from my space?

Go to Space Settings > Tools, find your tool in the Tools tab. Click on Add this tool. For installed tools, go to the same view, and then click Delete to remove a tool from a space.​

I accidentally deleted my tool. Can I get the data back?

Restoration is possible for tools that were deleted within three weeks. Our fee to restore deleted tools within these weeks is $75.00 per half-hour of work required.


Have questions? Email us support@assembla.com

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