To cancel, the account's Payer must send an email to firstname.lastname@example.org and request the cancellation. The request must come from the account's Payer for us to process the request.
Requests will be processed the day before the next expected billing date between the hours of 9 A.M. - 5 P.M. CST. If the next expected billing date falls on a Saturday or Sunday, then the cancellation will be processed the Friday before between the hours of 9 A.M. - 5 P.M. CST.
Any requests submitted outside of the previously mentioned office hours of Monday - Friday 9 A.M. - 5 P.M. CST will be processed on the next business day.
For more information, check out Assembla's Service Terms