Assembla’s system is flexible enough to meet the needs of almost any team or project. In order to get the most out of your Assembla projects, here are some tips and tricks to help you and your team work smarter and faster.
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If you want to change the name of an existing column, simply double click the name of the column.

You can also create new statuses and rearrange their order by going to Tickets Settings > Status and Workflow. Use this page to adjust the order of the statuses in the drop-down field on tickets and the order of the columns from left to right on your Cardwall view.

You can create custom ticket fields to add more detail to your tickets. For example, add “Due Date” using the date custom type or “Tester” using the team list custom type.

Go to Tickets Settings > Ticket Fields. You can create new custom fields, rearrange the order of custom ticket fields, set required custom fields, and define default values for ticket fields. When setting new custom fields, you can choose between text, numeric, list, team list, date, date/time, and checkbox options.
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You can use the markup language shortcuts by directly typing the syntax into any text area or by using the toolbar above the text areas. Shortcuts include:

You can change the default Tickets view so that when team members visit the tool, they immediately land on the view that is most important to you, whether List, Planner, or Cardwall.

Go to Tickets Settings > Default Views, and then select the desired default view.

You can create larger "parent" tickets as an Epic or Story to manage ticket relationships. These relationships help you break up bigger tasks into smaller, more manageable chunks.

When creating a new ticket, select Epic or Story from the plan level dropdown. When you create an epic, the Related Tickets section includes a link to Add new child story. When you create a new story, the Related Tickets section includes a link to Add new subtask. You can also add and modify relationships from any ticket via the Related Tickets subtab.

Learn more about using Stories and Epics to work more efficiently.

Visit the ticket List view and click on the Filters option. Build the desired filter, and click Save filters. Provide a descriptive name, check Visible for the team, and click Save as new. Now visit the Ticket Settings > Default Views section, and select Land on Ticket List.
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If your team uses time estimates, you can enable estimates and choose between different types:

Go to Tickets Settings > Ticket Fields, and select the desired Estimation from the available list. You can also disable estimates from this section.

"Stuck" tickets are tickets that the status has not changed for a defined period of time. Sometimes these tickets are either not important (you can move to another milestone), are forgotten, or need some assistance.

Go to Metrics > Stuck Tickets. Define the amount of time you consider "stuck," and see a report of those tickets.

You can get a quick view of stories in progress by going to Metrics > Stories Lifecycle. Here you will see a list of all stories, the number of active tickets, a progress report, and the story owner. Click on any story to open it up and see more details.
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You can import tickets into Assembla from another tool such as Jira. Go to Tickets Settings > Export & Import. Select the type of file you want to import, and then browse for your file. After selecting your file, click Import Tickets.

Need help? Please contact us at support@assembla.com.