Email notifications are an excellent way for users to stay on top of changes in a space. Configuring email notifications involves specifying the events from which you want to receive alerts and at what frequency.
This article covers the following topics:
Configuring a space default email notification policy
By default, email notifications are turned off for all space events except for the Follower event (events are described here). Users with the Owner role in a space can create a different default email notification policy that is applied to new users added to the space.
Configure a default email notification policy for a space before adding members to the space. The default notification policy for a space is configured by going to Space Tools > Space Settings > Email Alert Settings for New Team Members. Make sure to click Update settings after making any changes.
Configuring a personal email notification policy for a user
Users can define a personal notification policy for spaces in which they are members. Their personal notification choices override the inherited default space notification policy.
Users can configure personal email notification policies by going to My Profile > Email Notification Settings. Make sure to click Save after making any changes.
Users can also configure a personal policy for a space from the Notifications tab within the space's Stream tool.
Using notification event sources
In the Notification Settings page and on the Stream you can see sources only for tools already installed in the space and for only those tools on which you have at least View permission.
Setting notification frequency
The notification frequency options include:
Never (turns off email notification for this event source)
When an event happens
An hourly summary
A daily summary
A weekly summary
For hourly, daily, and weekly summary frequencies, if no event happens during the interval, no email is sent. The default email notification frequency is Never except for the Follower event.
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